Service Strategy

1. Consultation and communication: When you have the idea of purchasing a mobile home, please contact us as soon as possible. You can call our service hotline [15036201128], add WeChat customer service [wb15036201128], send an email to [w15036201128@gmail.com], or visit our offline stores. When communicating, please tell us as much as possible about your use of the mobile home, whether it is for construction site office, temporary residence, or commercial operation, explain the required specifications, such as area size, number of floors, room layout, clarify key information such as quantity and expected usage time. Our professional customer service team will listen patiently, introduce you to the characteristics and advantages of various mobile home products in detail, and make preliminary plans based on your needs to answer all your questions.


2. Scheme design and quotation: After fully understanding your needs, our experienced design team will act quickly. They use their professional knowledge to tailor a unique mobile home design for you. The plan not only includes an accurate layout diagram, so that you can clearly see the distribution of each functional area, but also provides realistic renderings to show the appearance of the mobile house after it is built. At the same time, we will attach a detailed list of materials so that you can clearly know each material used and the corresponding accurate quotation sheet. During the design period, we will keep in close communication with you at any time, and continuously optimize and adjust according to your feedback until the plan is completely in line with your wishes.


3. Contract signing: After the plan and quotation are approved by you, the contract signing stage will begin. We will draft a formal sales contract, which clearly stipulates the product specifications of the mobile house to ensure consistency with the design plan, clearly marks the price and covers the details of various expenses, determines the accurate delivery time to ensure the progress of the project, specifies the installation location to facilitate subsequent construction, and details the payment method, as well as the core terms such as the rights and obligations that both parties should bear. Please be sure to read the contract carefully. If there is anything you don’t understand or need to negotiate, please communicate with us at any time. After confirmation, both parties will sign and seal.


4. Payment of deposit: According to the contract agreement, you need to pay a certain percentage of the deposit after signing the contract. The completion of the deposit payment means that our cooperation has officially started. After the payment is received, we will immediately start the production process of the mobile house and devote ourselves to the work of creating high-quality products for you.


5. Production: Our modern production factory strictly follows the established design plan and strict quality standards to invest in the production of mobile houses. Starting from the procurement of raw materials, we carefully select high-quality materials to ensure the quality of the source. During the processing and assembly process, each process is operated by experienced workers, and every detail is strictly quality controlled. We use advanced production processes and equipment to fully guarantee the delivery of high-quality mobile house products for you. The production cycle will vary depending on the number of orders and the complexity of the product, but we always follow the agreed time in the contract and promote production efficiently.


6. Payment of the balance of materials: After the production of the mobile house is completed, we will notify you in time. After you conduct a preliminary inspection of the product and confirm that it meets the design requirements, you need to pay the remaining balance in accordance with the contract agreement. After receiving the balance, we will immediately arrange the subsequent transportation and installation work.


7. Transportation and installation: We work closely with a professional transportation team. After the final payment of the mobile house is received, we will quickly arrange to deliver the product safely and on time to your designated installation location. At the same time, our professional installers will also go together. They have rich installation experience and carry out the installation work in an orderly manner in strict accordance with the installation specifications and design requirements. The installation process is efficient and detail-oriented, striving to complete the construction in the shortest time while ensuring the quality of the installation. After the installation is completed, the mobile house will be fully debugged to check whether the various functions such as water and electricity lines, door and window opening and closing, and structural stability are operating normally.


8. Acceptance and delivery: After the installation and debugging work is completed, we solemnly invite you to conduct the final acceptance. You can conduct a detailed inspection of whether the appearance of the mobile house is beautiful, whether the structure is stable, whether the internal facilities are complete and can be used normally based on the standards agreed in the contract and the previously determined design plan. If any problems are found during the acceptance process, whether it is a small defect or a big problem, please inform us in time, and we will immediately arrange rectification until you are completely satisfied and the acceptance is successfully completed. After the acceptance is qualified, we will officially deliver the mobile house to you for use, and you can start the journey of using the mobile house immediately.


9. After-sales service: From the moment the mobile home is delivered to you, we will provide you with comprehensive after-sales service guarantees. During the specified warranty period, if there are any quality problems with the mobile home, you don’t need to worry, we will repair or replace the relevant parts for you free of charge. Not only that, even after the warranty period, we still provide you with long-term technical support and consulting services. Whenever you have any questions or difficulties in using the mobile home, you can contact us. We will do our best to solve your problems and ensure that you have no worries when using the mobile home and enjoy the convenience brought by the product with peace of mind.

×

Contact Us

captcha